Time to contact AT&T customer support. Your technical issues may be above our pay grade, in which case we’d recommend getting in touch with AT&T customer service directly at +1-800-288-2020 or through the provider’s support contact page. We have more info about making contact on CableTV.com’s AT&T Customer Service & Support page.Using the network reset utility in Windows 10 is fairly simple. Go to Start menu > Settings, then select Network and Internet . In the left navigation pane, select Status to make sure you're viewing the network status window. Then scroll down until you see the Network Reset link. Click the Network Reset link and review the Network Reset ...It’s usually located on the back or side of the house. Use a screwdriver to open the box. Look for a phone jack labeled customer access jack. Unplug the short telephone cord and plug in your corded phone. See if the problem still exists. If you: Don’t have a clear dial tone: The problem is with the AT&T network.Try again. Manage your Wi-Fi network, connect devices to your network, and more. Smart Home Manager is an easy way to personalize and manage your network info from your device. You can use Smart Home Manager if you have AT&T Internet, Internet Air, Fixed Wireless Internet, or Small Business Internet with select Wi-Fi® gateways or All-Fi™ Hub. 1.May 31, 2023 · We can't find that ZIP Code. Try again. ... Check our network coverage map. Turn off call forwarding. Press #21# on your phone and then the Call, Send, ... AT&T provides customers using its mass market wired and fixed wireless broadband internet access services tools to help them configure, manage, and secure their local or in-home networks. These tools provide customers information regarding the status of their internet service, the devices connected to their local or in-home network, and the ...In this case, you must switch off the proxy usage directly in the browser or delete the corresponding extensions to fix the ERR_CONNECTION_RESET. Solution 3: clear the browser cache The browser cache not only stores passwords, cookies, and the download history, but also data from websites you’ve visited .Dec 7, 2022 · How to unlock a SIM with a PIN unlock key (PUK) Go to your account overview and open the My wireless section. Scroll to My devices & add-ons and choose the device that needs a PUK code. Select Manage my device. Under See device options, select Get your PIN unlock key (PUK). Go to the DSL network password page. Enter your Member ID and select Continue. Enter the answers to your Security Questions and select Continue. Your current DSL network password displays. To get a new password, select Reset. A new system-generated password will be created and display.Dec 7, 2022 · Call forwarding details. You can continue to make outgoing calls from your wireless phone. The designated number receives forwarded Incoming calls. Call forwarding overrides your wireless voicemail. If the designated forwarding number is busy, callers to your number will receive a busy signal. You can’t forward calls to an international number. Jun 2, 2023 · Android. Go to your Settings. Tap Phone and then Blocked contacts. Select Edit, the number or contact to update, and then Unblock. Go to your Messages. Tap the Menu (3 dots) and then Settings. Choose Block Numbers and Messages and then Blocked Messages. Select messages to be unblocked. Tap the Settings icon. Scroll to and tap Backup & reset. Tap Factory data reset. Tap Reset phone. Note: Tap to check Format SD card to remove all data on the MicroSD card. If security is enabled, enter your unlock PIN, password, or pattern code. Tap Erase everything. If unable to reset the device using the above steps, try this alternate master ...Samsung Galaxy Network Unlock Codes. If you see the "Enter Network Lock Control Key" or " SIM Network Unlock PIN" on the screen. If the message "Unsuccessful" appears, you have tried to enter the unlock code several times. In this case, enter: *2767*3855# to reset your Phone. Enter your Unfreeze code (MCK) into the SIM network to unlock the PIN ...Tap "Reset Settings" to begin the process. Provide your lock screen PIN, password, fingerprint, or other form of authentication, then tap "Reset Settings" again to confirm. Once this is complete, your Android device's network settings will reset to default settings, and you should restart your device to complete the changes.Sep 25, 2021 · Most often it's because the code isn't entered correctly....typo, upper/lower case error, mistaking a 0 for an O, etc. I usually suggest people take a picture of the label with their phone so they can zoom in and make certain of the characters. Next, try a different web browser. I've seen reports of certain browsers (I think it was a Mac) which ... Some carriers may assign special functions to certain codes that are exclusive to their network. Check the lists below for your carrier and see which features their USSD codes can unlock ...Apr 30, 2020 · Step 3: Input the code and your device is unlocked. If the device does not ask for the Samsung Codes, then follow the instructions below: Method 1. Step 1: Open the phone and type #7465625*638*# in the dialer. Step 2: Then, it will ask for the Samsung Reset Code, it is an 8-digit code. Step 3: Provide it and you will be done. Method 2 There are multiple ways to reset your device if you are experiencing issues. Power cycling your device is the first step. In this tutorial, you will learn how to: Press and hold the Volume up and Power/Lock button on the right side of the device, then select Power off . To turn the device back on, press and hold the Power/Lock button until the ... After you’ve taken a backup of your T-Mobile with the above instructions, use the t-mobile secret code to format (hard reset) your phone. T-Mobile Reset Code. Detail. *2767*3855#. It wipes your T-Mobile phone completely and reinstalls the T-Mobile phone’s software. *#*#7780#*#*. Reset your T-Mobile device and erase all your mobile data like ...I've tried all the resets besides factory. Flicked mobile data on and off. Don't receive any MMS even on wifi. If you haven't already, turn on wifi calling. That doesn't fix the core problem, but you'll at least be able to send & receive. This worked on my Galaxy S20 Plus.Hello @rugr47. if you are trying to change your password for your wireless network, and you have to reset a password to get to this step, it is probably asking for the Device Access Code. This is a separate password that allows you to access the system. Look for the Device Access Code on the sticker, and try this one instead. Good Luck. Alex. 0.Sep 5, 2017 · From the general screen, scroll down and select reset. You will be taken to the reset screen. Select Reset Network Settings. Resetting the network deletes saved Wi-Fi Networks. Note: For specific instructions on how to reset your device, visit our Device How-To.Select your device's brand or model > Your Device > Tutorials > Troubleshooting ... Here’s how: Unplug the power cord from the back of your device. If you have: An internal battery backup, remove it. DSL service, unplug your telephone cord from your modem or gateway. Wait 20 seconds. Put the internal battery back in, if applicable. Plug the power cord back in.Dec 2, 2020 · AT&T Router Login: Make sure you're connected to your AT&T router's network. Open a browser and go to 192.168.1.254. 1. Jan 18, 2023 · Review and update your email settings. Access your AT&T email settings by hovering over the gear icon, then choosing Settings. Review these areas for suspicious activity: Email signature: Look for any changes to your signature or content that you don’t recognize. Accounts: Check each of your email accounts. Aug 3, 2023 · Try to sign in to your email using your new password. If that doesn’t work, reset your password. Go to reset your password. Enter your user ID and the last name associated with your ID. Choose your verification method and follow the prompts. Enter and confirm your new password. Mar 4, 2019 · Step 1 –. Go to Settings > Backup and Reset/General Management > Reset Network Settings > Reset. If prompted, enter your password and confirm the reset. Wait for the phone to complete the reset process. Step 2 –. First, go to Settings > Mobile Data and ensure that Mobile Data is enabled. (This will vary depending on your Android phone. How can we help you? Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support.Make sure you have an eSIM activation card with a QR code from AT&T. Then, follow these steps on your phone: 1. Connect to Wi-Fi®. 2. Open Settings and look for Network, Connections, Mobile, or similar. 3. Find the option to download a SIM or eSIM. 4. Follow the prompts to scan the QR code on your eSIM activation card from AT&T.I will be happy to help! At this time, we do not have a code in order to update your tower. You can power cycle your phone (turn off and back on) or put your phone in airplane mode for a moment and back out to reset the network settings. If you have an iPhone, you can reset the network settings through Settings > General > Reset > Reset network ...Here’s how: Unplug the power cord from the back of your device. If you have: An internal battery backup, remove it. DSL service, unplug your telephone cord from your modem or gateway. Wait 20 seconds. Put the internal battery back in, if applicable. Plug the power cord back in.Enter a PIN code to lock your SIM card. The default PIN code for an AT&T SIM card is "1111". Change the default PIN code for more security. After activating SIM lock, you must enter the PIN code if you move the SIM card to another device. If you forget your SIM lock PIN code, learn how to get the PIN Unlock Key (PUK) code to unlock your SIM card.Nov 29, 2022 · Press Win + I and click on Network & Internet. Go to the Proxy and VPN tabs and toggle off any active connections. Next, in the Wi-Fi section, click on Manage known networks. Select the Wi-Fi networks you’re having trouble with here and click on Forget. Press Win + R, type appwiz.cpl, and press Enter. The gateway is trying to connect to our network. Flashing green and red: The gateway has been trying to connect to our network for more than three minutes. Flashing red: The gateway can't connect to our network, or isn’t detecting a DSL signal. Service: Green: The gateway has obtained an IP address from our network. The connection is active.Dec 21, 2021 · We can definitely provide you with some more information on this. Unfortunately, the incorrect entry of an unlock code too many times during the life of the device disables the unlock ability and permanently locks the device to the network. We do apologize for the inconvenience. Sean, AT&T Community Specialist. 0. Jan 18, 2023 · Review and update your email settings. Access your AT&T email settings by hovering over the gear icon, then choosing Settings. Review these areas for suspicious activity: Email signature: Look for any changes to your signature or content that you don’t recognize. Accounts: Check each of your email accounts. If you change or reset your password, make sure: You update your password wherever you have it saved. This includes your devices, web browsers, and any apps. Use the same ID and password to sign in to both myAT&T and your email? Make sure you use the new password to sign in to your AT&T Mail account. Still having trouble with your password?Scroll down and select Transfer or Reset iPhone at the very bottom of the list. From the two options, choose Reset. Now, you'll have five options. To reset your iPhone's network settings, tap on Reset Network Settings. Enter your iPhone's passcode to finish the job. All your network settings will be reset as soon as you enter your passcode. 3 ...You're thinking of verizon wireless. *228 with them. With AT&T, it's enough to turn off your phone for a min, and turn it back on. Verizon uses older CDMA network, where extra nudging like that helps. Supposedly the GSM should auto update. The bottom line is, it doesn't exist. -Alex.Jul 25, 2023 · Showing Content for | Change your ZIP Code. Enter another ZIP to see info from a different area. X | ` >. `. We can't find that ZIP Code. Try again. Reset network settings If you are having connectivity issues, you can try resetting your network settings. Swipe down from the Notification bar with two fingers, then select the Settings icon > scroll to and select System > Reset options > Reset Wi-Fi, mobile & Bluetooth > Reset settings > select Reset settings again to confirm.Dec 7, 2022 · We can't find that ZIP Code. Try again. Enable your Wi-Fi network security - Pace 5031 ... Select Use custom Wireless Network Key. In the Key field, enter a new Wi-Fi ... From the home screen, tap the Settings icon. 2. The settings section will open, scroll down until you see General and select it. 3. From the general screen, scroll down until you see the reset option. Select Reset. 4. You will be taken to the reset screen. Select Reset Network Settings.Hello @rugr47. if you are trying to change your password for your wireless network, and you have to reset a password to get to this step, it is probably asking for the Device Access Code. This is a separate password that allows you to access the system. Look for the Device Access Code on the sticker, and try this one instead. Good Luck. Alex. 0.I also recommend resetting network settings, as this refreshes the phone’s connection. This will not erase any personal media, but it will remove any saved Wi-Fi networks and passwords. To complete this, please go to Settings > General > Reset > Reset Network Settings. The phone will reboot, and you can re-enter your saved Wi-Fi details.To program your Android TM device with the correct settings: Tap your Settings menu. Choose either Wireless & Networks, More Networks, or Connections. Tap Mobile Networks, then Access Point Names. Find and select the option to add a new APN. You may find a plus (+) symbol on the screen, or tap the menu button.• We can only unlock devices that are locked to the AT&T network. • You can submit a new request if you lose your unlock code. There’s a limit to the number times you can try to enter the code to unlock your device. The specific number depends on your device model and manufacturer.Aug 21, 2017 · From the home screen, tap the Settings icon. 2. The settings section will open, scroll down until you see General and select it. 3. From the general screen, scroll down until you see the reset option. Select Reset. 4. You will be taken to the reset screen. Select Reset Network Settings. Conclusion Codes The following tables list the conclusion codes and conclusion code descriptions. ... BO-ID/Reset 109 AT&T Network 110 PTT Network 11 Emergency ... Your personal device: Is an AT&T phone or device and isn't active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit ...1. Swipe down from the Notification bar with two fingers, then select the Settings icon . Scroll to and select Security & location. 2. Select Screen lock, then select the desired screen lock method and follow the prompts to complete set up. Note: If you choose Pattern lock, you will have to factory reset your device if you forget your Pattern lock.Dec 7, 2022 · How to unlock a SIM with a PIN unlock key (PUK) Go to your account overview and open the My wireless section. Scroll to My devices & add-ons and choose the device that needs a PUK code. Select Manage my device. Under See device options, select Get your PIN unlock key (PUK). Mar 4, 2019 · Step 1 –. Go to Settings > Backup and Reset/General Management > Reset Network Settings > Reset. If prompted, enter your password and confirm the reset. Wait for the phone to complete the reset process. Step 2 –. First, go to Settings > Mobile Data and ensure that Mobile Data is enabled. (This will vary depending on your Android phone. Network reset. I am not able to send texts on my pre paid flip phone and I pretty sure its something that I did I changed the settings on the text settings there was a phone number it had on message settings. Questions. 665. 0.Jan 18, 2023 · Review and update your email settings. Access your AT&T email settings by hovering over the gear icon, then choosing Settings. Review these areas for suspicious activity: Email signature: Look for any changes to your signature or content that you don’t recognize. Accounts: Check each of your email accounts. Learn how you can help protect your phone from unauthorized use if it has been lost, stolen, or reset to factory settings without your permission. Secure My Device Learn how to lock or unlock your display, set a screen security lock type, get your PUK code, or request your device be unlocked from the AT&T network. Sep 6, 2020 · I've tried all the resets besides factory. Flicked mobile data on and off. Don't receive any MMS even on wifi. If you haven't already, turn on wifi calling. That doesn't fix the core problem, but you'll at least be able to send & receive. This worked on my Galaxy S20 Plus. Enter the Device Access Code (located on the side of your gateway). Select Submit. Change the info for the desired network: Wi-Fi name - In the Network Name (SSID) field, enter a new network name. Wi-Fi password - Select Use custom Wi-Fi network password and enter a new password. Select Save. Once you've successfully changed your Wi-Fi name or ...Jan 20, 2023 · Use the AT&T Network Coverage Map. It's easy to check our network coverage in your location: Go to the AT&T Network Coverage Map. Enter an address, state, or ZIP Code, and select the search icon. We'll show you what type of coverage is available. In an area with limited or no coverage? Network reset. I am not able to send texts on my pre paid flip phone and I pretty sure its something that I did I changed the settings on the text settings there was a phone number it had on message settings. Questions. 665. 0.Dec 7, 2022 · It’s usually located on the back or side of the house. Use a screwdriver to open the box. Look for a phone jack labeled customer access jack. Unplug the short telephone cord and plug in your corded phone. See if the problem still exists. If you: Don’t have a clear dial tone: The problem is with the AT&T network. Jun 8, 2022 · General t mobile short codes. t mobile short codes. Preventing the network connection of a stolen phone, you may utilize the IMEI number provided by these t mobile short codes numbers. This number is unique to your T-Mobile phone: IMEI number *#06#. Battery status *#0228#. Most often it's because the code isn't entered correctly....typo, upper/lower case error, mistaking a 0 for an O, etc. I usually suggest people take a picture of the label with their phone so they can zoom in and make certain of the characters. Next, try a different web browser. I've seen reports of certain browsers (I think it was a Mac) which ...• You can submit a new request if you lose your unlock code. There’s a limit to the number times you can try to enter the code to unlock your device. The specific number depends on your device model and manufacturer. • You have to submit an ®unlock request for iPhones , but you won’t need an unlock code to complete the process. Plus, iPads Jun 12, 2023 · Talk to sales Call +1 (888) 610-2915 to find the best hosting for you. Nov 15, 2021 · Agree to the legal and eligibility requirements and click Next. It's the last checkbox at the bottom of the form. If you want to read the legal and eligibility requirements, click the blue text in the sentence "Yes, I've read the legal stuff and agree to the device unlock eligibility requirements" at the bottom of the form Then click Next at the bottom of the form. Try again. Manage your Wi-Fi network, connect devices to your network, and more. Smart Home Manager is an easy way to personalize and manage your network info from your device. You can use Smart Home Manager if you have AT&T Internet, Internet Air, Fixed Wireless Internet, or Small Business Internet with select Wi-Fi® gateways or All-Fi™ Hub. 1.Press the Volume down button until Wipe data/factory reset is highlighted, then press the Power/Lock button. 3. Press the Volume down button until Factory data reset is highlighted, then press the Power/Lock button to begin the reset process. 4. When the Android Recovery screen displays again, ensure that Reboot system now is highlighted then ...From the home screen, tap the Settings icon. 2. The settings section will open, scroll down until you see General and select it. 3. From the general screen, scroll down until you see the reset option. Select Reset. 4. You will be taken to the reset screen. Select Reset Network Settings.AT&T provides customers using its mass market wired and fixed wireless broadband internet access services tools to help them configure, manage, and secure their local or in-home networks. These tools provide customers information regarding the status of their internet service, the devices connected to their local or in-home network, and the ...Jun 23, 2020 · The MCK is the Master Code Key, and only Samsung has that for their devices. It resets the counter for the NCK input, the Network Unlock Code, which IS something AT&T has. It's likely that the Samsung reps you spoke to simply don't want to get evolved thinking it might be a stolen phone. How can we help you? Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support.Aug 21, 2017 · From the home screen, tap the Settings icon. 2. The settings section will open, scroll down until you see General and select it. 3. From the general screen, scroll down until you see the reset option. Select Reset. 4. You will be taken to the reset screen. Select Reset Network Settings. If you change or reset your password, make sure: You update your password wherever you have it saved. This includes your devices, web browsers, and any apps. Use the same ID and password to sign in to both myAT&T and your email? Make sure you use the new password to sign in to your AT&T Mail account. Still having trouble with your password?Select General, then scroll to and select Transfer or Reset iPhone. 4. Select Erase All Content and Settings to reset device, then select Continue. 5. Select Finish Upload Then Erase or Erase Now . 6. Select Erase iPhone to confirm. Note: If you have a passcode, you will be prompted to enter your passcode to complete the reset. Enter your Apple ... 1. If unable to perform the standard ‘Factory data reset’ using the above steps, try the Alternate method by first powering the device off. With your device powered off, press and hold the Volume up and Side buttons simultaneously until the Android Recovery screen appears. 2. Press the Volume down button until Wipe data/factory reset is ...Touch screen (TSP and Touch Key) firmware information code and update TSK and TSP firmware: *#2663#. Insert Network Lock Control Keycode: #7465625*638*#. Samsung Phone USB Settings Code: *#0808#. Reset total call time Code: *#22558463#. Here is the complete list of secret codes for the Samsung galaxy series.There are multiple ways to reset your device if you are experiencing issues. Power cycling your device is the first step. In this tutorial, you will learn how to: • Power cycle your device • Restart your device • Reset network settings • Perform a factory data reset • Perform an alternate master reset. Power cycle your deviceWi-Fi name is labeled Wi-Fi Network Name. Wi-Fi password is labeled Wi-Fi Password. macOS® users may need to enter $ at the beginning of the password; Settings screen You can also get network info from a device connected to your home network. This is useful if your Wi-Fi info has changed. Just go to your gateway or hub settings. Smart Home ManagerReset network settings If you are having connectivity issues, you can try resetting your network settings. Swipe down from the Notification bar with two fingers, then select the Settings icon > scroll to and select System > Reset options > Reset Wi-Fi, mobile & Bluetooth > Reset settings > select Reset settings again to confirm.
Your personal device: Is an AT&T phone or device and isn't active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit ... . Fairvilla
Talk to sales Call +1 (888) 610-2915 to find the best hosting for you.Apr 25, 2023 · DETAILED INFO. Anyone connected to your network can use the default access code to lock you out or grant themselves privileges. If this happens, or if you forgot your access code, press and hold the Reset button on your device to change it back to the factory default settings. You can update your code at any time from a device connected to your ... Dec 7, 2022 · If you are at your home computer, select Update Modem Now to open the AT&T Password Reset Tool and automatically update your modem’s network password. If you are away from your home computer or would like to update the password manually, learn how to update the password in your modem to maintain your DSL network connection. Sep 6, 2023 · You can use the following codes to retrieve information about your system (hardware and software): *#06# - Display the IMEI. *#*#4636#*#* - Display information about your phone, its battery and additional usage statistics. *#232337# - Display the MAC address of your Bluetooth radio. *#232338# - Display the MAC address of your WLAN adapter. Learn how you can help protect your phone from unauthorized use if it has been lost, stolen, or reset to factory settings without your permission. Secure My Device Learn how to lock or unlock your display, set a screen security lock type, get your PUK code, or request your device be unlocked from the AT&T network.Dec 16, 2022 · Try these tips: Make sure your Ethernet cable is connected to the WAN port on your Cell Booster and your router or gateway. If you have a modem and a separate router, try connecting your Cell Booster directly to your modem. Check the internet connection on other devices. Restart your router or gateway and your Cell Booster device. There are multiple ways to reset your device if you are experiencing issues. Power cycling your device is the first step. In this tutorial, you will learn how to: • Power cycle your device • Restart your device • Reset network settings • Perform a factory data reset • Perform an alternate master reset. Power cycle your device Enter a PIN code to lock your SIM card. The default PIN code for an AT&T SIM card is "1111". Change the default PIN code for more security. After activating SIM lock, you must enter the PIN code if you move the SIM card to another device. If you forget your SIM lock PIN code, learn how to get the PIN Unlock Key (PUK) code to unlock your SIM card.Network Unlock code. I tried unlocking my Samsung J3 (2019) by carefully entering the code that I received by mail. But the device displays "incorrect code". The problem is that I was sent the "device unlock code" by AT&T. However, I am asked for the "network unlock code" to unlock my phone.Agree to the legal and eligibility requirements and click Next. It's the last checkbox at the bottom of the form. If you want to read the legal and eligibility requirements, click the blue text in the sentence "Yes, I've read the legal stuff and agree to the device unlock eligibility requirements" at the bottom of the form Then click Next at the bottom of the form.I've tried all the resets besides factory. Flicked mobile data on and off. Don't receive any MMS even on wifi. If you haven't already, turn on wifi calling. That doesn't fix the core problem, but you'll at least be able to send & receive. This worked on my Galaxy S20 Plus.Feb 17, 2023 · After you’ve taken a backup of your T-Mobile with the above instructions, use the t-mobile secret code to format (hard reset) your phone. T-Mobile Reset Code. Detail. *2767*3855#. It wipes your T-Mobile phone completely and reinstalls the T-Mobile phone’s software. *#*#7780#*#*. Reset your T-Mobile device and erase all your mobile data like ... Using the network reset utility in Windows 10 is fairly simple. Go to Start menu > Settings, then select Network and Internet . In the left navigation pane, select Status to make sure you're viewing the network status window. Then scroll down until you see the Network Reset link. Click the Network Reset link and review the Network Reset ...Go to your myAT&T profile. Choose People & Permissions. Select Wireless. Scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen. Heads up: AT&T employees can’t generate a Number Transfer PIN on your behalf.Nov 15, 2021 · Agree to the legal and eligibility requirements and click Next. It's the last checkbox at the bottom of the form. If you want to read the legal and eligibility requirements, click the blue text in the sentence "Yes, I've read the legal stuff and agree to the device unlock eligibility requirements" at the bottom of the form Then click Next at the bottom of the form. Call forwarding details. You can continue to make outgoing calls from your wireless phone. The designated number receives forwarded Incoming calls. Call forwarding overrides your wireless voicemail. If the designated forwarding number is busy, callers to your number will receive a busy signal. You can’t forward calls to an international number.Nov 15, 2021 · Agree to the legal and eligibility requirements and click Next. It's the last checkbox at the bottom of the form. If you want to read the legal and eligibility requirements, click the blue text in the sentence "Yes, I've read the legal stuff and agree to the device unlock eligibility requirements" at the bottom of the form Then click Next at the bottom of the form. Aug 21, 2017 · From the home screen, tap the Settings icon. 2. The settings section will open, scroll down until you see General and select it. 3. From the general screen, scroll down until you see the reset option. Select Reset. 4. You will be taken to the reset screen. Select Reset Network Settings. .